![]() Phenomenal." Still, it's the bagel sandwiches that are having all the fun. As one Yelper noted, "Murray's has the best actual, physical bagels - fluffy, doughy, warm, crispy (without having to be toasted) but soft where it counts. ![]() Hand-rolled, kettle-boiled, and baked to perfection, you'll find everything bagels, organic sesame bagels, and some very bouncy cinnamon raisin bagels, with straight Nutella appearing on the schmear menu. I'll come her again, but will definitely avoid “Tall Luis”.The menu is as traditional as it gets, with an attention to detail and a mission to preserve a sacred culinary heritage. I almost can't believe he got my order right, as he was so distracted. I waited way too long for a simple order and wish I had just been able to interact with any other staff person other than “Tall Luis” at Utopia Bagels, as they were all clearly doing their jobs better than “Tall Luis”. He clearly has other priorities that come before his job responsibilities and customer service. “Tall Luis” was checking his phone multiple times while completing my order, and when “Tall Luis” was bringing my hot sandwich to the register, he first stopped to talk to another friend before ringing my order up. ![]() When he finally began to take my order, I noticed he was considerably slower than his co-workers, who had already completed orders of multiple customers in line behind me. Even that man motioned to “Tall Luis” that I had been in line first, but “Tall Luis” said that he would be right with me, and proceeded to do some kind of phone info exchange with his acquaintance. He went up to a gentleman who was in line behind me who seemed to be an acquaintance, and appeared to start taking his order before mine. The only reason this place gets 2 stars from me is solely because of the poor service exeprience I got from a staff person today whose name appeared as “Tall Luis” on the register receipt. It's so wonderful to see how much this place has grown, and the long line of people waiting to place an order is a testament to its popularity and its scrumptious bagels. I flew into NY this morning to visit family and home. I don’t understand the hype and I think you can get much better bagels elsewhere (and much quicker than half an hour) but I’d come back for the coffee! … – showĪVOID “TALL LUIS” if you want to get your order completed without frustration. The jalapeños, hash brown, pepper jack cheese, and chorizo were delicious with the bagel but the tortilla wrap that it’s supposed to come with (as designated on the menu) may have been better. However, it didn’t have a proper bite and chew to it as I like my bagels to be. The sesame bagel was not toasted so it was soft and there was some sesame flavor. As a very standard bagel flavor, I expected utopia bagels to make an excellent cinnamon raisin but it tasted like a plain bagel with a few raisins here and there. I’ve had off the shelf supermarket bagels that had more flavor than the bagels here. The cinnamon raisin bagel was slightly too toasted but mostly it fell very short of my expectations because I could taste neither cinnamon nor raisin. I ordered an iced French vanilla coffee with milk and sugar (omg, I love unsweetened flavored coffee from bagel shops), a toasted cinnamon raisin bagel with regular cream cheese, and a sesame bagel with the filling of the breakfast burrito. Their bagels are about the size of a regular sized palm and eating just one will leave you a little hungry. The bagels at utopia bagel are quite small frankly, “normal” sized even, as far as bagels go. However, the staple of a New York bagel is the sheer size and monstrosity of the bagel. Second of all, I know bigger isn’t always better. ![]() First of all, I am a New Yorker and I’ve eaten my fair share of New York bagels. The rating is due to my high expectations (many accolades were given to this bagel shop and this bagel shop has a huge following) and the bagels that fell very short of my expectations. Regardless, these are just things I observed from my time in the bagel shop and do not affect my rating. You can’t wait near the counter where people order but you can’t be so far away that you don’t know whether your order is ready or not. This means that while the ordering process is somewhat functional, the payment process is a bit dysfunctional. You place your order with whoever is free behind the counter and you also rece ive/pay for your order with the same person. The ordering process is simple enough as you wait in line and one of the workers will call you when you’re next. I wasn’t in a rush so I didn’t mind but I cannot imagine trying to buy a quick bagel for breakfast before work. There has been and still is a lot of hype around this place as I waited about 30-40 minutes from ordering to getting my order. I live around the area but finally came to this bagel spot recently.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |